How Do I Get Free Shipping?
Standard (non-express) shipping is free on all orders to anywhere in the Continental US. International shipping charges are calculated based on the actual cost to ship.
Can you ship outside of the US?
We can ship to virtually any address in the world. Unfortunately we cannot cover the additional shipping cost which will be calculated and added to your order at checkout. Note: Products indicated as "US Only" in the product description cannot be shipped to international destinations due to restrictions on the shipmment of certain products.
How should I store my capsules?
Capsules should be stored in a cool (Temperature 58 to 79 degrees F.), dry place (Humidity 45% and 60%). Keep out of direct sunlight, hot water and high temperatures, even for what may seem a short time.
How long do capsules last?
Expiration date of the capsules is five years. Please see "How do I store my Capsules" to achieve this lifespan.
What does SLS-Free mean?
The capsules are manufactured in accordance with GMP and ISO 9002 regulations and without the addition of ethylene oxide or sulfites.
Can I fill capules with liquid?
Do not fill capsules with any liquid suspension because it will dissolve prior to consumption.
How much powder will fit in a capsule?
Capsule content depends on the density, concentration and the amount of the powder filled. See our
capsule sizes volume fill chart to get an idea of how much fill fit in each size capsule we sell.
I ordered the wrong item- can I return it?
We accept returns on all items and can supply you with a return postage label, the amount of which will be deducted from your refund, unless the error was on our behalf or there is a problem with the product. Refunds on international returns will also be debited the cost of shipping we paid to send the initial order. Please see our
Shipping and Returns page for details.
I am a vegan, what capsules should I get?
We offer vegan/vegetarian capsules for our vegan customers. Note that these capsules are currently only available in Clear.