Commonly Asked Questions

Standard (non-express) shipping is free on all orders to anywhere in the Continental US. International shipping charges are calculated based on the actual cost to ship.

We can ship to virtually any address in the world. Unfortunately we cannot cover the additional shipping cost which will be calculated and added to your order at checkout. Note: Products indicated as "US Only" in the product description cannot be shipped to international destinations due to restrictions on the shipmment of certain products.

Capsules should be stored in a cool (Temperature 58 to 79 degrees F.), dry place (Humidity 45% and 60%). Keep out of direct sunlight, hot water and high temperatures, even for what may seem a short time.

Expiration date of the capsules is five years. Please see "How do I store my Capsules" to achieve this lifespan.

The capsules are manufactured in accordance with GMP and ISO 9002 regulations and without the addition of ethylene oxide or sulfites.

Do not fill capsules with any liquid suspension because it will dissolve prior to consumption.

Capsule content depends on the density, concentration and the amount of the powder filled. See our volume fill chart to get an idea of how much fill fit in each size capsule we sell.

We accept returns on all items and can supply you with a return postage label, the amount of which will be deducted from your refund, unless the error was on our behalf or there is a problem with the product. Refunds on international returns will also be debited the cost of shipping we paid to send the initial order. Please see our Shipping and Returns page for details.

We offer vegan/vegetarian capsules for our vegan customers. Note that these capsules are currently only available in Clear.